Posts
How DeepSeek AI Compares to GPT and Other LLMs
DeepSeek has taken the AI world by storm in recent weeks; this open-source Large Language Model (LLM) features a great degree of capability while costing much less money for its parent company to design, train, and develop. This Chinese AI application was designed to take on the likes of OpenAI’s hugely-popular ChatGPT LLM and even […]
How Your Business Can Embrace Multichannel Adaptability In 2025
In the 21st century, millions of businesses have started to prioritize establishing a digital presence for their brand. The first step that IT leaders took in achieving this was creating a dedicated website for their company; these sites served as places where customers could learn more about the business and view their available products/services. Fast-forward […]
Chris Moffett and Jon Baird Honored on 2025 Channel Futures Technology Advisor 101 List
The List Recognizes Individuals Moving the Advisory Channel into the Future February 19, 2025 — Channel Futures, the indirect sales channel’s authority for industry news, information and analysis, has named Chris Moffett and Jon Baird to its 2025 Technology Advisor 101 list.The Channel Futures Technology Advisor 101 (TA 101) is the first vendor and distributor-neutral listing […]
Still Relying on On-Premise Contact Center Solutions? Here’s Why You Should Switch to the Cloud
As with many other areas of an organization’s enterprise, the contact center is experiencing radical changes in the way its day-to-day operations are carried out. Cloud technology is streamlining contact center operations and making it easier for staff to address and resolve customer concerns from anywhere in the world and at any time. These cloud-based […]