Posts
The Impact of Chatbots and Virtual Assistants on CX
Chatbot integrations are becoming an increasingly popular add-on for websites, and for good reason. This AI-powered feature is designed to assist website visitors with a variety of online tasks, such as finding specific information on a website, contacting customer support, or answering basic questions about the organization. Implementing a chatbot is typically a part of […]
The Role of Internet of Things (IoT) in Business: Transforming The Customer Experience
In the modern world, customer loyalty plays a bigger role in a business’s success than ever before. Not only does delivering a good customer experience (CX) help establish long-term relationships between your business and your customers, but it also increases the lifetime value of each customer. The Internet of Things (IoT) has revolutionized the way that […]
AI in Healthcare: Revolutionizing Patient Care and Support
AI is making waves across various different industries by transforming the ways that professionals work. Some applications include streamlining workflows, providing insights, and automating tedious processes among other things. The healthcare industry is one of the many sectors that is benefitting from AI-powered tools; hospitals, therapy centers, hospice care companies, and other organizations have experienced […]
Private Cloud vs. Public Cloud: Where Should Your Business’s Data Be Stored?
Thousands of organizations around the world are shifting a majority of their business applications and data to the cloud, and for good reason. However, should those applications and workloads live in a public cloud with a hyper-scale provider or a private cloud environment? The question is complicated and after evaluation, many organizations have started shifting […]