Cloud Communications Group
Technology Advisory and Expense Management
Who is CCG?
Advisory Services
Cyber Security
We understand the threats businesses face—data breaches, network attacks, malware, and social hacking. That’s why we work closely with your organization to strengthen your security. We design and help deploy defensive strategies like network firewalls and intrusion detection systems to optimize your protection. With our expertise, you can confidently defend against risks and safeguard your valuable assets.
Cloud Computing
We understand that every company’s cloud transition needs a tailored approach. That’s why we specialize in designing cloud IT solutions that perfectly align with your business requirements, irrespective of the provider, equipment, or software involved. This allows us to curate and create the best possible solution for your business, leveraging the strengths of multiple providers. Trust us to deliver a uniquely crafted cloud IT solution that optimizes your business operations and drives success in the ever-evolving digital landscape.
CX & Contact Centers
Businesses know the importance of exceptional customer service. Our contact center solutions focus on improving operational efficiency, strengthening customer relationships, and offering multichannel flexibility. By integrating AI technology, we drive transformative customer experiences, empowering your team with automation and data analytics.
Connectivity
Choosing the right connectivity services can be complex, especially with the growing significance of networks in today’s cloud-driven landscape. We simplify this process by leveraging our expertise to evaluate your business’s network bandwidth and communication needs. With this understanding, we recommend suitable solutions tailored to your requirements. Trust us to navigate the complexities and guide you towards an optimized network infrastructure.
Collaboration
We understand the importance of seamless collaboration in today’s digital workplace. Our team has deep knowledge with leading collaboration tools that empower your team to communicate, collaborate, and share information effortlessly. With our comprehensive approach, you can harness the power of unified communications and leverage industry-leading collaboration tools to enhance teamwork and drive organizational success.
Managed Services
We understand the importance of efficient resource allocation and maximizing your team’s potential. We work collaboratively with you to identify areas that can be streamlined and handled by our experts, freeing up your internal resources to concentrate on strategic initiatives. With our tailored outsourcing solutions, you can optimize productivity, enhance innovation, and achieve greater business outcomes. Trust us to help you make the most of your resources and unlock your team’s true potential.
Advisory Strategies
Financial
We have former CxO on staff that have sat on your side of the table, giving us unique insight into building the case for technology projects. We help you with business case development, TCO modeling and cost analysis, cash flow analysis so you can understand and sell the cost and return of your technology investment and help you get projects across the goal line.
Technical
We have unparalleled technical and subject-matter expertise that comes from years of designing solutions for providers. We learn your technical needs, requirements, and dependencies at a deeper level than any broker and align that with our knowledge of the technology landscape to design
the perfect solution.
Deployment Support
At CCG, we provide comprehensive implementation support, including full Project Management (PM) services when requested. Our team of experts ensures a seamless and efficient transition, managing timelines, resources, and deliverables. With our PM services, you can trust that your implementation is in capable hands. We work closely with your team, aligning our efforts to your business goals for a successful outcome. Count on us as your trusted partner throughout the implementation journey.
Why Choose CCG?
The service with CCG has been amazing, they are interested in being a partner. They came to the problem in the very beginning wanting to understand us…[and] our needs as an organization, but most importantly wanting to understand what we thought our future would be.Pat Patterson
It’s more of a partnership and not a customer-vendor relationship and I think that’s very special (Lamb)… Being able to have the level of intimacy with the CCG Executive Team, and being able to meet with some of their customers and clients has been immeasurable (Layton) … It’s one of those events that’s rare and something that I would want to do every year (Yoon)… It’s been a fantastic experience.Shelly Lamb, Bob Layton, Patrick Yoon Our Accolades
