Cloud IT Advisory
Services & Solutions
We Help You Purchase Cloud IT Services
We provide network connectivity, VoIP for business, IT security, and cloud transition advisory services for companies of all sizes, saving most more than 20% on IT costs.
Our flexible service model, highly-evolved operations, consultative business approach, and powerful client relationships define Cloud Communications Group as the industry leader in enterprise Unified IP Communications.
We design, source, and implement the best and most cost-effective cloud solutions… all at no charge to you.
Contact us today and we will work with your team to create the best, cost effective and efficient systems for your organization.
Connectivity & VoIP Solutions
Choosing communication services is complicated. With so much jargon, how do you know if unified communications (UCaaS), VoIP, or cloud-based multi-protocol label switching (MPLS) is right for your business? Evaluating your business’ network bandwidth and communication needs are the foundation of our expertise. We work with you to understand those needs as well as the quality of service and class of service requirements on site to site data.
IT & Network Security Services
It’s easy to throw money at the problem. Unfortunately, increasing spend does not guarantee a more secure network. In today’s continually-evolving internet, network attacks get around (even discrete, best-of-breed) security products, often going undetected for long periods of time. To effectively counter threats, you need a solution crafted for your specific business needs and network. We can help you find and purchase the right ones for your business.
Cloud Migration Services
Get the benefits of the cloud, without the hassle of getting there. There are endless options for cloud-based solutions that allow an IT infrastructure to scale quickly and affordably. We can help you find (and purchase) the right cloud services for your business, and get your data migrated over to the cloud. Transitioning to new technology doesn’t have to be complex. Let us help you find the right solution.
All of our Service Offerings
Cloud Backup & Disaster Recovery
Backup as a Service (BaaS) protects the data, and typically allows for recovery of a file or server back to the customer’s on-prem environment. Disaster Recovery as a Service (DRaaS) protects the business, and allows for recovery of the entire IT environment (servers, storage, networking, apps, data) in the cloud.
Connectivity
Connectivity encompasses WAN (SD-WAN, MPLS, VPN), Internet (fiber, broadband), point-to-point, voice, and more. It includes services from both traditional telecom and regional fiber providers.
Desktop as a Service
Desktop as a Service (DaaS) provides virtual desktops to end users, allowing them to use any device (laptop, tablet, phone, thin client). It differs from VDI in that the provider hosts and manages the desktop virtualization platform.
Email & Productivity
Email & Productivity is a managed SaaS solution providing hosted email, web & desktop applications (word processing, spreadsheet, presentation, etc.), file storage, and optionally voice. Popular solutions include Microsoft’s Office 365 and Google’s G Suite.
Infrastructure as a Service
Infrastructure as a Service (IaaS) provides virtual or physical servers on demand. The servers, storage, and network hardware are located in the provider’s data center and abstracted from the customer.
SD-WAN
SD-WAN is an evolutionary approach to the WAN that offers simplified management, quick turn-up, better application performance, improved resiliency, and cost savings when compared to traditional approaches. It can replace or work with MPLS, and is delivered directly, via carriers, or via MSPs.
Telecom Management
Telecom Management is an outsourced service across a business’s entire telecom lifecycle, from initial orders to ongoing management to contract terms. It applies to circuits, mobile lines, and even cloud services. Telecom Management can include auditing, inventory creation, Telecom Expense Management (TEM), project management, trouble ticket management, and escalation management.
Colocation
Colocation provides a secure data center environment for your IT infrastructure. The provider takes care of power, cooling, rack space, and bandwidth.
Contact Center as a Service
Contact Center as a Service is a SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability.
Help Desk
Help Desk Services consist of outsourced help desk staffing, and do not typically include ticketing software. They can replace an internal help desk entirely, or provide augmentation during peak hours. Help Desk Services can reduce overhead, improve service, and increase productivity.
Hosted Fax
Hosted Fax or eFax is a scalable, highly available Internet service that replaces fax machines and fax servers. Users are able to securely send and receive documents using their phones or laptops.
Managed Services
Managed Services are generally remote, 24×7 services for IT infrastructure. They include proactive monitoring and alerting, patch management, engineering support, reporting and metrics, help desk for end users, and related maintenance and support. Managed Services support various IT environments, including on-premises, colocation, private cloud, and public cloud (AWS, Azure, Google, etc.).
Security
Security covers a broad range of services, from managed firewalls and IDPS to DDoS mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view into the environment, and include: 24/7/365 Security Operations Center (SOC) support for event notification and remediation.
UCaaS
UCaaS is a managed PBX environment in the cloud that provides phone services to end users. It replaces on-prem PBXs as well as SIP, PRIs, and POTS lines.