Modernize contact centers with speed, confidence, and results powered by your expertise and the Five9 platform.
Who is Five9?
Five9 is a leading provider of intelligent cloud contact center solutions, empowering over 3,000 customers worldwide and supporting billions of customer interactions each year. Their end-to-end platform includes digital engagement, analytics, workforce optimization, and AI-driven automation, all designed to boost agent productivity and deliver measurable business outcomes.
Five9 believes in making the power of AI accessible, delivering solutions that are easy to adopt and quick to deploy.
The New CX blends cutting-edge AI innovation with human expertise to create hyper-personalized, seamless experiences that drive both customer loyalty and operational efficiency. Powered by Genius AI and the Intelligent CX Platform, Five9 helps businesses turn every customer interaction into a competitive advantage. Let’s build the future of customer experience together.
Learn More Five9 believes in making the power of AI accessible, delivering solutions that are easy to adopt and quick to deploy.
The New CX blends cutting-edge AI innovation with human expertise to create hyper-personalized, seamless experiences that drive both customer loyalty and operational efficiency. Powered by Genius AI and the Intelligent CX Platform, Five9 helps businesses turn every customer interaction into a competitive advantage. Let’s build the future of customer experience together.
What Drives Five9?
Five9 makes AI accessible, offering easy-to-adopt, quick-to-deploy solutions. As a top CCaaS provider, it breaks down data silos to create seamless customer experiences across channels. By leveraging AI and automation, businesses boost productivity and deliver smarter service, turning customer engagement into a strategic advantage.
A True Cloud-Native Solution
Five9 is built for agility, innovation, and uptime—no bolted-on technology.
Modernization with Built-In AI & Automation
Enhance agent performance, accelerate self-service, and gain real-time insights with Five9.
Streamline Migrations & Time-to-Value
Five9 provides a faster, lower-risk path to modernization with a focus on avoiding disruptions.
Integration with Existing Environments
Five9’s open architecture fits into existing tech stacks and emphasizes strengths while mitigating weaknesses.
Drive Better Business Outcomes, Together
Combine Five9’s innovation with your expertise to deliver lasting CX transformation.
Five9’s Approach to Smarter CX
Five9 transforms the customer and agent experience by equipping your teams with AI-powered tools and driving innovation through an open CCaaS platform and a dynamic suite of solutions. The result is smarter service, greater efficiency, and exceptional business outcomes.
Where Strategy
Meets Technology:
CCG x Five9
Meets Technology:
CCG x Five9
At CCG, we specialize in aligning the right technology with your unique business goals. Five9 is a key partner in delivering next-generation contact center solutions. Drawing on deep expertise across the contact center and customer engagement landscape, we help organizations modernize how they connect with customers, streamline operations, and leverage the full potential of cloud and AI-driven platforms. Through strategic partnerships with leading technology providers, we ensure your investments translate into meaningful business outcomes and future-ready experiences.
Contact Us
Partner with CCG to find the right technology solutions for your business. With deep industry insight and a trusted network of providers, we turn your tech investments into real results!